DronaHQ AI Terms Last Updated: March 15, 2025

These DronaHQ AI Terms (“AI Terms”) apply to your access to and use of DronaHQ AI (defined below). The AI Terms form a part of the agreement between you or your organization (collectively, “you” or “your”) and Deltecs InfoTech Pvt. Ltd (“DronaHQ”, “we”, “our”, or “us”), that governs your use of the Services, such as DronaHQ’s Terms of Service or a master subscription agreement between you and DronaHQ (your “Service Terms”). Capitalized terms used but not defined in these AI Terms have the meaning set forth in your Service Terms. As used in these AI Terms, “Customer Data” also means “Your Content” (or similar term) as used in your Service Terms, and the “Services” also means the “DronaHQ Products” (or similar term) as used in your Service Terms. In the event of a conflict between these AI Terms and your Service Terms, these AI Terms will control.

  1. DronaHQ AI

    2. As used in these AI Terms, “DronaHQ AI” means the features and functionality of the Services made available to you that utilize generative artificial intelligence models. DronaHQ AI is powered by the third-party AI platform and model providers listed on this page, as updated from time to time (each a “Third-Party AI Provider”). In consideration of your agreeing to and complying with these AI Terms, we grant you a non-exclusive, revocable, non-transferable, limited right to access and use DronaHQ AI in accordance with your Service Terms, including these AI Terms.

  2. Input and Output

    3. You may provide or make available prompts, data, text, or other input to be processed by DronaHQ AI (“Input”) and receive data generated and returned by DronaHQ AI based on the Input (“Output”). Input processed by DronaHQ AI and the resulting Output are your Customer Data.

  3. Use Restrictions and Third-Party AI Provider Requirements

    4. When you use DronaHQ AI, you are solely responsible for the development, content, operation, maintenance, and use of Customer Data. You will ensure, and you represent and warrant, that Input and your use of DronaHQ AI and Output will not violate: (a) any applicable law; (b) your Service Terms, including these AI Terms; or (c) DronaHQ’s Acceptable Use Policy, as updated from time to time. In addition, you will review and comply with the applicable Third-Party AI Provider terms and policies available here, as updated from time to time, which are incorporated into these AI Terms by reference.

  4. Limitations

    5. You acknowledge that due to the nature of machine learning and the technology powering DronaHQ AI, Output may not be unique, and DronaHQ AI may generate the same or similar output to you and a third party. You should not rely on factual assertions in Output without independently fact-checking their accuracy; Output that appears accurate because of its detail or specificity may still contain material inaccuracies. DronaHQ AI may not dynamically retrieve information, and Output may not account for events or changes to underlying facts occurring after the relevant model was trained. Output should be evaluated for accuracy and suitability for your use case, including by employing human review of the Output.

  5. Improving DronaHQ AI

    6. Your use of DronaHQ AI does not grant DronaHQ any right or license to use or share Customer Data in a manner that is inconsistent with your Service Terms, unless otherwise agreed by you. For clarity, DronaHQ does not use, or permit others to use, Input or Output to train the generative artificial intelligence models used to provide DronaHQ AI.

  6. Data Retention

    7. Third-Party AI Providers will not (a) log Input or Output for human review, or (b) save or retain Input or Output.* Third-Party AI Providers may retain and use metadata associated with DronaHQ AI usage solely for billing, safety, and compliance purposes.

  7. Suspension and Service Levels

    8. Notwithstanding anything to the contrary in your Service Terms, DronaHQ may suspend your access to any portion or all of DronaHQ AI if: (a) DronaHQ reasonably believes or determines that your use of DronaHQ AI is in violation of these AI Terms or poses a risk to DronaHQ, the Services, or a third party; (b) a Third-Party AI Provider requires such suspension; (c) a Third-Party AI Provider has suspended or terminated DronaHQ’s access to or use of services or products required to enable your access to DronaHQ AI; or (d) DronaHQ’s provision of DronaHQ AI to you is prohibited by legislation, regulation, or other act of government.
    Notwithstanding anything to the contrary in your Service Terms, DronaHQ does not make any warranty regarding the availability or uptime of DronaHQ AI, and downtime of DronaHQ AI will not constitute downtime under any applicable service level agreement,

  8. Beta Features

    9. DronaHQ may provide you with a version or feature of DronaHQ AI that is not generally available as part of an alpha, a beta, a limited release, a developer preview, or another similar term (“AI Beta”). Such DronaHQ AI versions or features (collectively, “AI Beta Features”) might contain bugs, errors, or omissions. AI Beta Features are provided to you for testing purposes only, on an “AS IS” basis, without any warranty, liability, indemnity, or performance obligations. AI Beta Features are not subject to any support commitments. AI Beta Features might never be made available for general use or otherwise be provided in a future version of DronaHQ AI or the Services, and we may discontinue AI Beta Features, or revoke your access to AI Beta Features, at any time for any or no reason, in our sole discretion, without any liability to you. Discontinuing AI Beta Features, or making AI Beta Features inaccessible to you, may have the effect of making some or all of your Customer Data inaccessible to you.

  9. Modifications

    10. Notwithstanding anything to the contrary in your Service Terms, we may modify or update these AI Terms from time to time, so you should review this page periodically. In such cases, we will update the “Last Updated” date at the top of this page. If the changes are material, we will provide you with reasonable notice prior to the effective date of the changes, either by emailing the email address associated with your account or by notifying you through the Services. For clarity, such notice may be provided to any person designated as an administrator on your account. Your continued use of DronaHQ AI after any change to these AI Terms becomes effective constitutes your acceptance of the new AI Terms. If you do not agree to any part of these AI Terms or any future AI Terms, you must disable DronaHQ AI before they become effective (and not continue to use or access DronaHQ AI). renewing your subscription to the Services subject to the new AI Terms or Service Terms that reference the new AI Terms (including by automatic renewal), or otherwise agreeing to the new AI Terms in accordance with this Section, constitutes consent for purposes of the preceding sentence.

    Third-Party AI Providers Last Updated: March 15, 2025

  • DronaHQ AI is powered by the third-party AI platform and model providers (“Third-Party AI Providers”) in the table below, as updated from time to time. Enterprise Scale and Business plan customers may choose the Third-Party AI Providers they wish to use via the admin panel settings, and are only subject to the terms and policies applicable to the Third-Party AI Providers they have enabled. As set forth in the DronaHQ AI Terms, the following Third-Party AI Provider terms and policies are applicable to the use of DronaHQ AI:



    OpenAI, LLC

    OpenAI policies available at: